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Global Innovations:
Case Studies of Trend-Setting Retailers Worldwide


Continued

5 Digital Fingerprints

Facilitating human connections is a new key use of in-store technology. Technology can add value through the creation of functional human experiences that are immersive, entertaining, and customized. At the forefront of this trend are:

Mayday Bar. In the Salzburg Airport in Austria, this bar sponsored by Red Bull features animations of Flying Bulls aircraft moving across the surface of the circular counter, performing acrobatic maneuvers around glasses as they are placed on the counter. Interactive aircraft allow patrons to send flirty messages to other customers based on multiple-choice queries such as “Would you like a drink?”

Click on image to enlarge
Photos courtesy of checkpointmedia AG


D Tower. This 12-meter high tower made of epoxy by Knox Architects and a Poland-based artist emits one of four colors nightly depending on the dominant emotion of a representative sample of the local populace. About 1,500 residents report their emotions online nightly, and a computer analysis determines the dominant color. The concept could be applied to retail, such as changing the color of a logo based on the emotions of customers. This would enable a brand to communicate in an easily understandable way.

Puma. The Puma store on London’s Carnaby Street projects a puma image resembling a hologram onto the walls of the store. The cat appears to walk along shelves and jump from shelf to shelf.

Porsche Design Store. This men’s accessory store in Tokyo features a table that scans items placed on it by shoppers and displays product-specific lifestyle imagery and information on plasma screens. At night, customers can touch the window to select a product and view the same displays.

Light Lounge. This one-week exhibition at the science museum in London allowed visitors in a bar and café free 20-minute light therapy sessions to counteract seasonal affective disorder. The concept could be used by retailers in areas with gray climates.

Target. In a three-year installation for Target at the top of Manhattan’s Rockefeller Center, sensors allocate a color for each customer upon entry. The walls and ceiling near the person are lit with the assigned color, and the color display moves with the person. As the space becomes crowded, a disco effect of mutiple colors is created.

Environment Dressing Room. A collaboration between Dutch agencies Storage, LUST, and t-a-p-e allows consumers to stand in front of a glass screen, touch an item of clothing on an integrated garment rack, and see themselves wearing a virtual image of the item. Resizing and movement features make the illusion appear more real. The screen also projects product information, similar products, and different backgrounds and creates a shopping list.

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